| Issue ID | 1368191 |
| Internal NHTSA # | 10970165 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2010 |
| File date | 09/02/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall: my call was recalled in february of 2016 for replacement of the air bag inflator. After numerous call to request the new part & after checking in person at the norm reeves volkswagen dealership (irvine, ca) in november of 2016, they still cannot remedy the situation. The dealership claims that it only receives a few parts each week! They just today (4-3-17) put me on a list and will supposedly call when the part comes in for my make & model. For a life threatening recall situation, this is completely unacceptable!! Why didn't they put me on "the list" when i called the prior time? Or when i complained in person during my service last november? Volkswagen obviously does not consider this recall a priority. Please pressure them to replace these defective inflators immediately!! |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | IRVINE, CA |
| VIN pattern | WVWBA7AH7AVXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |