| Issue ID | 1447771 |
| Internal NHTSA # | 11073417 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2009 |
| File date | 24/01/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Dealer performed a free abs software & module update recall service but didn't do a good job because the abs warning light went on after i got the car back. Turns out they only updated the software and didn't replace the module so the abs brakes don't work since the module can't support the new software. Dealer is now trying to charge me $2,000 to replace the module because the vw recall warranty only covers the bill if they were all done on the same day. I still don't have a working car back because of it. They keep referring me to an extended warranty that i don't qualify for instead of the problem at hand which is that they offered me a free recalls service and never got it done right. Please help me resolve this issue so i can get my working car back. They said they can't even undo the software update that caused this issue. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALISO VIEJO, CA |
| VIN pattern | WVWBA71F79VXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |