| Issue ID | 1633197 |
| Internal NHTSA # | 11297785 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2009 |
| File date | 18/10/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Harsh/jerky shifting in dsg power train unit. Typically at very low speeds. This condition previous investigated through closed case # pe09035. Issue relates to excess wear in solenoid bushings. Previously report by nhtsa that vw issued extended warranty of 10years/100,000 miles. Car was within limits but vw refused repair saying mechatronic unit (where the defective valves are located) not covered by agreement with nhtsa. Current nhtsa web pages apparently incorrectly report that vw does replace defective units. Jerking is dangerous in parking maneuvers. |
| Vehicle Mileage at Failure | 69621 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NASHVILLE, NC |
| VIN pattern | WVWBA71F69VXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |