| Issue ID | 1402403 |
| Internal NHTSA # | 11019005 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2009 |
| File date | 01/08/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This affects tiguans, jettas, eos, and other vws with 2. 0tsi engines manufactured pre 2013. The timing chain tensioners have a design flaw and are prone to failure at unacceptably low mileages. These were replaced with a new design to correct this flaw beginning in some 2012 models. However, vw has never formally recalled these or acknowledged the design flaw. If/when it fails, it can ruin the engine often causing over $5k in damages. The workshop confirmed i had the old style and replaced mine at the cost of $873. 68. This is a widely spread, widely documented problem that vw is only treating when it causes engine failures. While this is a widespread problem most owners are in the dark about it, 'taking it on the chin' and shelling out money presuming it's just a normal error and not knowing it's a design flaw in the car. For a car with only 85k miles, i just paid over $2k to have the transmission redone immediately following 1,800 in repairs for broken sensors. While i understand certain items will brake or require repair on any car, the tensioner design flaw with their unwillingness to acknowledge it is unacceptably egregious. |
| Vehicle Mileage at Failure | 85000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RICHMOND, VA |
| VIN pattern | WVWBA71F29VXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |