| Issue ID | 1268207 |
| Internal NHTSA # | 10846311 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2009 |
| File date | 01/09/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | At times, the vehicle will not go into reverse. The gear display blinks and the vehicle must be shut off before being able to eventually go in reverse. I brought the vehicle into a volkswagen service center and was informed of the extended warranty regarding the dsg. However, volkswagen has informed me that since i did not have the dsg serviced at 40,000 miles, it would not honor the extended warranty. I was never informed or the recall and the required work was never performed on the vehicle despite the fact that i purchased it in october 2012. |
| Vehicle Mileage at Failure | 49000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STATEN ISLAND, NY |
| VIN pattern | WVWBA71F29VXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |