| Issue ID | 732420 |
| Internal NHTSA # | 10278265 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | EOS |
| Model Year | 2008 |
| File date | 15/02/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2008 vw eos lux 2. 0t with dsg transmission in september 2007. Almost from the time of purchase i experienced antic behavior from the transmission which i initially dismissed because i knew it was a new kind of transmission that i wasn't used to. My problems consisted of surging, rough shifts and a complete loss of power when attempting from a dead stop. This latter condition was the most dangerous as i would be putting my foot down for power (for instance, accelerating into fast moving traffic) and the power would just disappear completely and the car would hedge and balk. My vw dealer has seen my car 5-6 times now for repeated transmission issues. They replaced a mechatronics unit in february 2008. Then they replaced the dual clutch packs later that year. This year they replaced the mechatronics unit again when they determined that the first replacement unit was from a manufacturing run of units that were known to be faulty. I'd say that after this recent fix the transmission is about 95% of normal. I still experience awkward shifts from time to time. It is worth noting that these persistent problems were extremely difficult to diagnose because they were often intermittent and there were no computer fault codes recorded by the car's diagnostics. It was only through the patience and persistence of the service department at my vw dealer that the problems were eventually diagnosed and remedied. As it happened, the most dangerous condition (the dramatic momentary loss of power when accelerating hard) was determined to not be a result of the transmission but from a faulty brake switch. This switch is responsible for protecting the transmission by not allowing the transmission to be revved too high when the brakes were still on. The switch on my car was delayed in telling the computer on my car that i had taken my foot off the brake and wanted power. The switch was replaced and the hedging/loss of power from a dead stop went away. |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SEATTLE, WA |
| VIN pattern | WVWFA71F88VXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
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| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |