| Issue ID | 1691316 |
| Internal NHTSA # | 11359869 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | EGOLF |
| Model Year | 2019 |
| File date | 17/09/20 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The car was last driven 9/16/2020 around 5:30pm. It had approximately 90 miles left as an estimated battery charge. It was parked in my driveway. On 9/17 3:20pm or so i walked out of my house and smelled something burning. I opened the car door and heard an alert and the display said electrical system error. I tried turning the car on and off a few times, noticed a light smell inside the car. I continued to get the electrical error message. I called for vw roadside assistance, took the car seats out, and while waiting to be connected to roadside assistance i heard a small pop sound and a little smoke come from the hood area. My husband called 9-1-1. Within about 5 minutes, we heard more popping, saw more smoke, and then saw flames coming from beneath the car. A fire engine arrived and worked on putting out the fire. The battery heated/smoked/flared up for about 3 hours until it was deemed safely out, and firefighters left. As of now, 3:30pm on 9/18/2020, there are still flare ups on the battery and it is under the supervision of the fire department. Please help with this investigation as quickly as possible. This car is extremely dangerous. |
| Vehicle Mileage at Failure | 4200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN DIEGO, CA |
| VIN pattern | WVWKR7AU8KWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |