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2016 Volkswagen E-GOLF Unknown Or Other Problems, Complaints and Defects

Issue ID	1322015
Internal NHTSA #	10910271
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	E-GOLF
Model Year	2016
File date	27/09/16
Component	UNKNOWN OR OTHER
Product type code	VEHICLE
Description of the problem	Engine turns off and car brakes to an abrupt stop while driving if "start engine start" button is pressed by user error instead of the adjacent "mode" button used to select either "normal", "eco", or "eco+" energy levels. 1. While driving at low speed both times i have turned off the car while in motion once prior to making a left turn and then the second time in the middle of an intersection which were both dangerous situations but there was no accident. 2. The car always starts in normal mode so if one is low on range as i was both times, whenever the car is restarted one must manually switch back to eco or eco+. If you have already just started driving you might realize the need to change modes to eco from normal for example while in motion. For safety, i keep my eyes on the road so reached down to where i thought the mode button was and instead pressed start engine stop button which dramatically turns off the car. It does not coast, but comes to an immediate stop. 3. The vehicle manual has a warning on page 210 to not turn off the car in motion which is stating the obvious but manuals do not prevent human error and i am not the first person to do this since have found an entire thread about this on the myvwegolf. Com forum. 4. The solution should be a straightforward vehicle software update that will lockout the start engine stop button completely while the car is in motion, in "drive", "b", or "r" gear selector positions. 5. In the meantime to a resolution to this safety issue, i will be placing a rigid round plastic button over the start engine stop button attached with velcro to prevent this from happening again by mistake. 6. I have reported this safety complaint to vw care via chat and the transcript is available on request. 7. A photo of the adjacent buttons is submitted.
Vehicle Mileage at Failure	200
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	FREMONT, CA
VIN pattern	WVWKP7AU6GWXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

SAL1A2A41RA159186 WDBKK47F6XF122176 1G1ZD5ST3RF120720 1XPBD49X1MD743834 JYACJ22C0JA006370 WBAFW120X0D276347 MAJAXXMRKADG47752 WDD2130422A042181 3B6MC3669YM236049 WVWGV7AJ1DW121395 JTEZU14R850056684 JMZDE145200240369

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2016 Volkswagen E-GOLF Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

2016 Volkswagen E-GOLF Unknown Or Other Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?