| Issue ID | 1633943 |
| Internal NHTSA # | 11298298 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | E-GOLF |
| Model Year | 2015 |
| File date | 06/01/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | When i went to unplug my car in my garage, the charging port would not release the charger. When i looked it up online, i found that many people who owned 2015 e-golfs had the exact same problem and that none of the electrical resets would work to get the charging port to release the charging cable. (https://www. Myvwegolf. Com/forum/viewtopic. Php? F=12&t=839&start=60) i tried all the electrical resets anyway, but nothing worked. The car was locked down, and it would not even let me put it in neutral, so it could not be rolled on to a tow truck. The tow truck damaged the undercarriage of my car trying to get it out of my garage as a result. I had the car towed to the luther westside vw dealership in minneapolis, mn, and they want to charge me a deductible even though the frequency of this issue points to a manufacturing defect. The charging port should be recalled. People are being stranded over and over again because vw won't take responsibility for this. |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ST. PAUL, MN |
| VIN pattern | WVWPP7AU8FWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |