| Issue ID | 1364897 |
| Internal NHTSA # | 10967495 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | E-GOLF |
| Model Year | 2015 |
| File date | 21/03/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Charger that came with the car was stuck and could not be removed from charging port. Normal procedure is to unlock the car, which unlocks the charger pin and allows it to be removed. I repeated the process multiple times, unplugged the charger from the wall outlet, turned car off and on, etc. Eventually i left the car alone for 20 minutes, went back and clicked the lock/unlock fob multiple times, and the charger released from the car. Looking online, i see this has been an ongoing problem and the locking system is faulty. Vw needs to update the software or remove the locking feature altogether. |
| Vehicle Mileage at Failure | 0 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MALIBU, CA |
| VIN pattern | WVWPP7AU2FWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |