| Issue ID | 1609973 |
| Internal NHTSA # | 11268374 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | E-GOLF |
| Model Year | 2015 |
| File date | 14/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The vehicle intermittently will not unlock/release the charging connector from the connection port. When this occurs, the emergency release procedure for the vehicle will not release the charging connector. The charging status indicator is red. Eventually connector finally releases but after either hours of waiting or sometimes hittting the connector to jar it free. During the locked condition, the vehicle is not moveable - will not operate. If it occurs at a public charger, the car is literally tied to the charger and building, unable even to be towed. Chargers can be in some kind of bleak, scary places. Not always where you want to be trapped alone at night. There are many reports by other owners/drivers of the same year and model, see: https://www. Myvwegolf. Com/forum/viewtopic. Php? F=12&t=839&start=10 or https://forums. Vwvortex. Com/showthread. Php? 9292185-now-charger-port-won-t-release-charger-connecter! Or https://www. Myvwegolf. Com/forum/viewtopic. Php? F=12&t=158&start=30 . There are others also. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LOS GATOS, CA |
| VIN pattern | WVWPP7AU9FWXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |