| Issue ID | 1698190 |
| Internal NHTSA # | 11364906 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2017 |
| File date | 01/10/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | This is a 2017 with 45,000 miles and the radio is defective in that it changes channels by itself and the voice command function does not work. The navigation does not work either. It is distracting when driving to have the channels change non stop. Vw advised it would cost $1,000 to replace. Due to mileage the car is no longer under warranty. A radio should not need to be replaced so soon. In addition, the headliner inside the car is coming down. That is something that should happen to a much older car, not a 3 year old car. Vw not taking responsibility. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DEERFIELD BEACH, FL |
| VIN pattern | WVWKP7AN4HEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |