| Issue ID | 1393769 |
| Internal NHTSA # | 11006756 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2017 |
| File date | 16/07/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Vehicle was parked, returned to vehicle and headlights were on, instrument panel lights were on, as well as airbag lights, brake lights, and e-brake light was blinking. The vehicle was unresponsive to the remote and i was unable to get inside the vehicle. It was towed to the dealership at which point they kept it for 5 days to attempt to replicate and resolve. They engaged their technical teams and could not determine the issue after 5 days. They've requested that i pickup the vehicle and advised if it happens again to bring it back. My concern is that this is an undiagnosed electrical/computer issue that could pose a safety issue if it happens while driving, particularly on the freeway at a high rate of speed. I simply want to ensure you're made aware of the issue and potential risk should this be something beyond just my vehicle. I also have videos of the issue as it was occurring that you are welcome to request from me. The dealership was also given access to the videos. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PLACENTIA, CA |
| VIN pattern | WVWMP7AN4HEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |