| NHTSA Recall # | 124442 |
| NHTSA Compaign # | 17V287000 |
| MFG Compaign # | 72G5 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Supplier | VOLKSWAGEN |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2016 |
| Component | SEATS:FRONT ASSEMBLY:HEAD RESTRAINT |
| Date of notification | 26/06/17 |
| Begin date of manufacuring | 18/11/15 |
| End date of manufacturing | 03/06/16 |
| Type of recall | V |
| Recall initiator | MFR |
| Report received | 28/04/17 |
| Report created | 02/05/17 |
| Regulation part number | |
| FMV safety standard number | 202 |
| Estimated number of affected units | 23 |
| Defect summary | Volkswagen group of america, inc. (volkswagen) is recalling certain 2016-2017 cc vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 202a, "head restraints." |
| Consequence summary | If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury. |
| Corrective action | Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began june 26, 2017. Owners may contact volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72g5. |
| Recall notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153). |