| Issue ID | 1487497 |
| Internal NHTSA # | 11118211 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2014 |
| File date | 29/07/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Takata recall on november 11, 2017, i took my car to tony volkswagen in waipahu, hawaii to replace the takata air bags. It took one whole year for their service department to get the part and get back to me. Terrible service. On august 3rd, 2018, i received a takata recall again saying it was not replaced. The name of the service advisor was 51448 aaron chan from tony volkswagen in waipahu hawaii. This is my complaint. It was never replaced in the first place. Unethical and fraudulent!!! I could have gotten into an accident all this time thinking it was fixed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KAPOLEI, HI |
| VIN pattern | WVWBP7AN4EEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |