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2013 Volkswagen CC Suspension Problems, Complaints and Defects

Issue ID	1418224
Internal NHTSA #	11040390
Manufacurer	Volkswagen Group of America, Inc.
Brand	VOLKSWAGEN
Model	CC
Model Year	2013
File date	24/10/15
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	I have replace two set of tires on my 2013 volkswagen cc. I twice by two different vehicle maintenance copies that both set of tires showed cupping wear. This is due to vehicle suspension, shocks, struts. Currently there a large number of customers who purchase the volkswagen cc model complaining of the same problem. There was also an apparent lawsuit file (case 1:17-cv-23033-rns), against volkswagen of america regarding the same issue many customers are having. I filed a complaint with volkswagen of america regarding my problem, stating that in the pass couple of years i had to replace two set of tires for this reason. Tire cupping can be very dangerous due to uneven tire ware, not to mention the suspension being the main problem of the vehicle. Improper suspension could lead to dangerous breaking issues. After reading the many reviews from customers complaining about the same issue, and reporting this issue to volkswagen to no avail since 2010. I'm asking nntsa to please investigate this dangerous issue that volkswagen is not admitting to. I have included the court document that was filed in august of 2017.
Vehicle Mileage at Failure
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CROFTON, MD
VIN pattern	WVWBP7AN4DEXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	16/03/25
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

JH2PC2503FM207129 4A4AP34W9FE062649 1HD1KVP24PB631222 2G1FV1E33E9279222 5N1AN0NW9FN663559 JHMDC44500S300916 5XYRKDLF4PG251875 WAUZZZ8X3EB005530 LC0C76C49R4344514 VF73AAHXTFJ751483 WAUZZZF57KA079729 WDDPK4JAXCF029200

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2013 Volkswagen CC Suspension Problems, Complaints and Defects, Recalls and Failures

2013 Volkswagen CC Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?