Issue ID | 922208 |
Internal NHTSA # | 10459957 |
Manufacurer | VOLKSWAGEN OF AMERICA, INC |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2013 |
File date | 30/04/12 |
Component | SERVICE BRAKES |
Product type code | VEHICLE |
Description of the problem | I found out vw has re-designed their brakes for a 'soft feel'. But the brakes now travel almost to the floor when slowly pushed down, and you have to pump the pedal to get a feel that the brakes are taking effect. In fact the travel of the brake pedal is lower than the level of the gas pedal and this is where the safety issues comes in. Because of this excessive brake pedal travel, i have on a number of occasions found my foot pressing both the brake and gas pedals at the same time. Particularly at slow speeds - like in heavy traffic, or coming to a slow stop in the garage. When that happens, the engine starts to rev up as the brakes try to stop the car - needless to say it scared the crap out of me. Checking the various car forum web sites (edmunds, kelly, etc.), i found out i am not alone with this problem. I've gone back to the dealer who bled the brakes and done the usual checks and said the brakes where 'up to spec'. But the service manager admitted that the new vw braking systems are "soft" and if you have big feet, you have to learn to reposition your foot each time you what to use the brakes. He also said to be aware that the long brake pedal travel my "feel funny" for a while - like the car isn't going to stop . If i have to reposition my foot each time to brake in order to avoid the gas pedal , i'll end up wrapping the car around a pole ! Here is the kicker - i've had the car a month with 500 miles on it and this has happened at least 6 times! Help! |
Vehicle Mileage at Failure | 200 |
Number of Occurences | 6 |
Source of the issue | NHTSA WEB SITE |
City and State | MANCHESTER, MO |
VIN pattern | WVWBN7AN1DEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 15/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |