| Issue ID | 1187089 |
| Internal NHTSA # | 10722047 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2013 |
| File date | 27/05/15 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I had my rear brakes and rotors replaced at 23,600 miles and i was just informed that i need rear brakes and rotors again at 37,961. I bought the car at 6205 miles on the odometer and i had to have my brakes serviced both front and rear at the dealership and i brought my concerns with the service manager about brakes with the particular model. I have owned 2 jetta's prior to the cc and never had brake issues like this.. I called volkswagen corp. Headquarters in america and they're taking a no hands approach with my concerns and i strongly believe that these vehicles have braking issues and it makes no sense for a car to go through rear brakes every 12 to 15,000 miles and the auto maker believes that's not something to take a look at. I am asking for a little help into this matter as my concerns have not been resolved and volkswagen's solution is to just keep changing the brakes and the rotors.. I look forward to hearing back from you and thanks for your time.. |
| Vehicle Mileage at Failure | 37961 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDGEWOOD , MD |
| VIN pattern | WVWBP7AN7DEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |