Issue ID | 1312463 |
Internal NHTSA # | 10898719 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2013 |
File date | 24/08/16 |
Component | ENGINE |
Product type code | VEHICLE |
Description of the problem | I own a 2013 vc cc with about 76,000 miles on it. Car is an excellent condition and is still pretty new when suddenly my car began to shut off while driving. There were no progression of problems. The issue occurred suddenly. While driving on the road or while stationary at a red light, all the sudden while attempting to accelerate, the car would begin jerking and the engine would just rev up as if the car was in neutral position until eventually shutting off and parking and engine indicator lights would turn on. If i was stopped at a light in drive position, the parking light would suddenly turn on and i would have no mobility of the vehicle. The car would still be on, but would not move. I would have to position it in park, restart the vehicle and it would jump start before the same problem occurred again and again and again. After taking it to the dealer, i was informed that i would have to replace the mechatronic unit, which is basically the computer that controls the transmission. Replacement costs were $1800. They were generally unsure of why a new vehicle would have these issues, mentioning it may have been water damage from street flooding or moisture getting into the unit. Either way i feel in a brand new car, these issues should not be occurring and are extremely dangerous if i had been driving on a highway and then the vehicle suddenly shuts off. |
Vehicle Mileage at Failure | 76000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HIALEAH, FL |
VIN pattern | WVWBN7AN8DEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 15/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 20 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |