Issue ID | 1319808 |
Internal NHTSA # | 10908287 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2011 |
File date | 20/09/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall. I left my car at vw open road in manhattan 09/19/2016 around 11:20am for a recall fix, they said it will be available 4pm , they called me 5:42pm telling me there is a problem, you have a lot of thing that need to be fixed like engine , front tires.. And the list is long.. They asked me to pay $199 fees in order to just check everything and then let me know how much i have to pay.., instead of them fix the 2 recalls i have in that car and apologize to me, they trying to throw the ball back to so it sound like my problem and i have to pay, it's not theirs !!! They asked me to get a new car and of course i have to pay for the new car they said, i didn't even finish paying for my affected one yet... I'm really disappointed, angry, especially that i need this car for my work ... I still left the car there in order for them check what needs to be fixed and of course they said i have to pay for it... What customer service is this ????!!! |
Vehicle Mileage at Failure | |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | JERSEY CITY, NJ |
VIN pattern | WVWMN7AN5BEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |