Issue ID | 1307338 |
Internal NHTSA # | 10894515 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2011 |
File date | 09/08/16 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | Takata recall - today after endless waiting for the dealer to be able to repair the airbags in our 2011 vw cc my wife and i decided to trade this car in as we felt the risk for airbag related injuries in the event of a deployment were not worth keeping the car. We were shocked to find that dealerships will not even take this car in on trade due to the open recall without remedy. We feel we are now forced to drive a vehicle with a known safety defect that increases our chance of injury and/or death in the event of an airbag deployment. I asked a local vw dealer to buy the car but their offer was far below fair value because they stated the car would have to sit until they could fix the issue. They offer no buy back program that is fair to the consumer or loaner car until this could be resolved. Again resulting is my family being forced to drive a vehicle with a known safety issue. I am shocked by this being allowed. I spoke with vw customer service center who also offered no timeframe or options for me and my family. I fault not only takata for not supplying the replacement parts in a timely manner but also volkswagen for not offering any viable options for me to make sure my family is traveling in a safe vehicle. Please put pressure of both takata and the manufactures to remedy this situation quickly so we can either get our vehicle repaired or trade it in for a vehicle that is safe to drive. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | UMATILLA, FL |
VIN pattern | WVWMN7AN5BEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/03/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |