Issue ID | 1414346 |
Internal NHTSA # | 11033893 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2010 |
File date | 01/06/17 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2010 volkswagen cc. While driving various speeds, the horn was inoperable as well as the other function buttons on the steering wheel. The contact took the vehicle to fred beans volkswagen (315 w lancaster ave, devon, pa 19333 (610) 687-0700) where it was diagnosed with a fractured clock spring that needed replacement. The vehicle was not repaired due to the cost. The dealer informed the contact that the vehicle was serviced in january per nhtsa campaign number: 15v483000 (air bags). The manufacturer was notified and confirmed that the vehicle was serviced per a clock spring recall. No further assistance was offered. The contact stated that she did not recall receiving a recall notification for the clock spring. The failure mileage was approximately 90,000. *bf updated 7/31/18*jb |
Vehicle Mileage at Failure | 90000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | PHILADELPHIA, PA |
VIN pattern | WVWHP7AN4AEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 24/01/25 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |