Issue ID | 1065350 |
Internal NHTSA # | 10587905 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2010 |
File date | 28/10/13 |
Component | STEERING |
Product type code | VEHICLE |
Description of the problem | After purchasing vehicle from dealership, i noticed an audible whirring sound coming from the steering system. The vehicle was at a standstill and can be heard when turning wheel to left or right from lock to lock. At first it was a faint whirring sound as if the vehicle was low on power steering fluid. However, the system is electro-mechanical. No hydraulic pumps. The sound has gotten progressively worse and the whirring sound is noticeably more audible. Upon taking it to the vw dealership, service technician says that the entire rack/pinion system has to be replaced because it is defective. Vehicle is less than 40k miles. Service tech says that this is not covered under any warranty. I have found other incidents of this make/model having the same issues, where some systems have completely failed within the first 10k miles. This is a safety issue as there may not be any warning if the system completely fails. |
Vehicle Mileage at Failure | 26871 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | ALEXANDRIA, VA |
VIN pattern | WVWNP7AN3AEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |