| Issue ID | 1065350 |
| Internal NHTSA # | 10587905 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2010 |
| File date | 28/10/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | After purchasing vehicle from dealership, i noticed an audible whirring sound coming from the steering system. The vehicle was at a standstill and can be heard when turning wheel to left or right from lock to lock. At first it was a faint whirring sound as if the vehicle was low on power steering fluid. However, the system is electro-mechanical. No hydraulic pumps. The sound has gotten progressively worse and the whirring sound is noticeably more audible. Upon taking it to the vw dealership, service technician says that the entire rack/pinion system has to be replaced because it is defective. Vehicle is less than 40k miles. Service tech says that this is not covered under any warranty. I have found other incidents of this make/model having the same issues, where some systems have completely failed within the first 10k miles. This is a safety issue as there may not be any warning if the system completely fails. |
| Vehicle Mileage at Failure | 26871 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALEXANDRIA, VA |
| VIN pattern | WVWNP7AN3AEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |