| Issue ID | 1440989 |
| Internal NHTSA # | 11063783 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2010 |
| File date | 12/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | After getting to the 100,000 mile marker. My car begin to have a rough idle from the engine bay that could also be felt from within the car. I then took my car to the dealership in which they said it was misfiring and needed new spark plugs and coils. After paying for that i pick my car up from the dealership only to find out the engine light came back on once getting home. A couple weeks after that my engine started misfiring yet again we're even a worse engine rock. Finally got it into the dealership and they told me it's a bad tensioner chain and also that my engine has been affected by that. I would think they would have known the issue was that instead of the spark plugs and coil packs. Now my engine is a goner and i'm left with a car payment with no vehicle due to the faulty chain tensioner. I believe that if they would have fixed the problem when i took it in then they could have seen my engine from blowing. All they did was did a patch up with spark plugs and coils |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KANSAS CITY, MO |
| VIN pattern | WVWNL7AN9AEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |