Issue ID | 832716 |
Internal NHTSA # | 10370480 |
Manufacurer | VOLKSWAGEN OF AMERICA, INC |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2010 |
File date | 20/01/10 |
Component | ENGINE AND ENGINE COOLING |
Product type code | VEHICLE |
Description of the problem | Hesitation and juttering, vibration, surging when accelerating after a stop. There is no rhyme or reason to when the car is going to act up and not accelerate as it is supposed to. Especially dangerous while in traffic or at an intersection. The car does not shift gears smoothly, it is a constant jerking while driving. The cars also rolls up to 6" when you put it in park even when on a flat level surface. The dealer kept my car for 1 month after i complained a second time, they replaced the mechatronics and also updated the software, there is no improvement or changes. My first complaint was at my first service and they said they couldn't duplicate the problem. My car is back at the dealer and has been for 3 weeks now, again, they are saying they cannot duplicate the problem and have told me the performance of the car is "normal" because of the mechatronic system. I have also contacted volkswagen corporate because the dealer has not been very helpful and they insist that the car drives like it should. I've owned many new cars and have never had the issues i am having with this car. I do not feel safe in this car while driving it. I drove another cc and it drove exactly like mine. Volkswagen needs to address this immediately whatever the issue is, seems to me it is an engineering design problem. |
Vehicle Mileage at Failure | 3000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | LOS ALAMITOS, CA |
VIN pattern | WVWML7AN8AEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 23/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 0 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |