Issue ID | 1429800 |
Internal NHTSA # | 11052384 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2010 |
File date | 22/11/17 |
Component | AIR BAGS |
Product type code | VEHICLE |
Description of the problem | There was a recall in 2015 involving a clock spring in the steering wheel. Recall description: hair or other fibers may contaminate the airbag clock spring (a spiral wound, flat cable that keeps the airbag powered while the steering wheel is being turned). This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal airbag. A loss of electrical connection to the driver's frontal airbag will prevent the airbag from deploying in the event of a vehicle crash, increasing the risk of injury. On february 29, 2016, vw did a recall repair by installing a cover over the clock spring. On november 22, 2017, i was driving and when i made a turn, i heard a pop in my steering wheel. My airbag light immediately came on along with an airbag error. I lost the use of my horn and the controls on my steering wheel, along with my airbag deployment. I made an appointment to have this seen about. I was told that i had to replace the clock spring for a fee of $877. 88. I questioned this because it was a recall issue and was told that the repair was covered for 12 months/12,000 miles (which ever came first) and it was out of warranty. First of all, the clock spring was not replaced, a cover was put on it. How do i not know that there were fibers in the clock spring before the cover was put on? I feel that vw took an easy way out of fixing a problem that could have serious issues later, which i am now experiencing. |
Vehicle Mileage at Failure | 59500 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | FAIRHOPE, AL |
VIN pattern | WVWMN7AN9AEXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/01/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 10 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |