| Issue ID | 1226813 |
| Internal NHTSA # | 10780145 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | CC |
| Model Year | 2010 |
| File date | 11/05/13 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I purchased my 2010 vw cc used in may 11, 2013 at 35,000 miles--it had two previous owners. Ever since that time, the steering wheel clock spring has been making a chafing noise whenever the steering wheel is turned. More recently, the noise has become louder, and i hope that the ribbon cable within it will not tear and cause an airbag deployment when not in an accident, or a non-deployment when in an accident. I have not bothered to take it to a vw dealer due to the car being out of the 3-year/36,000 warranty and due to excessive prices charged by dealerships. Luckily, the airbag warning light has not yet illuminated. I received a recall notice indicating that a remedy is not yet available. This is unacceptable. The notice also mentioned that hair and/or fibers are to blame--i don't see this as being possible, as hair would rarely fall that far forward of the driver's head, and the previous two owners and i are males with short-cut hair. |
| Vehicle Mileage at Failure | 35000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAKE FOREST, CA |
| VIN pattern | WVWNP7AN2AEXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |