Issue ID | 1467346 |
Internal NHTSA # | 11093888 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | CC |
Model Year | 2009 |
File date | 11/05/18 |
Component | FUEL SYSTEM, GASOLINE |
Product type code | VEHICLE |
Description of the problem | Tl* the contact owns a 2009 volkswagen cc. The contact received notification of nhtsa campaign number: 17v509000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving 75 mph, the vehicle stalled without warning. The brake pedal was applied, but failed to respond. The vehicle was able to restart and stalled again. The contact pulled the vehicle over to the side of the road and turned off the engine. The vehicle was towed to a local dealer (volkswagen north scottsdale, 7001 e chauncey ln, phoenix, az 85054, (480) 538-4700) where it was diagnosed that the fuel pump needed to be replaced. The contact decided to take the vehicle to a second dealer (lesueur car company, 1109 e curry rd, tempe, az 85281, (855) 450-3922) where it was diagnosed that the fuel pump module needed to be replaced. The vehicle was waiting to be repaired. The manufacturer was not able to confirm when the parts were to become available. The failure mileage was 95,000. Vin tool confirms parts not available. *tt |
Vehicle Mileage at Failure | 95000 |
Number of Occurences | 1 |
Source of the issue | HOTLINE VOQ |
City and State | BIG RIVER, CA |
VIN pattern | WVWHL73C59EXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 01/08/09 |
Was original owner? | Y |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 4 |
Drive train type | FWD |
Transmission type | AUTO |
Vehicle speed | 75 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | VOLKSWAGEN NORTH SCOTTSDALE |
Dealer's telephone number | 480-538-4700 |
Dealer's city | PHOENIX |
Dealer's state code | AZ |
Dealer's ZIP code | 85054 |