| Issue ID | 1713937 |
| Internal NHTSA # | 11385443 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | BEETLE |
| Model Year | 2017 |
| File date | 01/06/20 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 volkswagen beetle. While the vehicle was parked, the contact was unable to remove the key from the ignition. The contact had to turn the steering wheel several times in order to remove the key from the ignition. The contact stated that the failure persisted. The contact took the vehicle to schumacher volkswagen of west palm beach (3001 okeechobee blvd, west palm beach, fl 33409) however, the vehicle was not diagnosed nor repaired. The service manager stated that the ignition needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 26,000. |
| Vehicle Mileage at Failure | 26000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DELRAY BEACH, FL |
| VIN pattern | 3VW517AT3HMXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |