| Issue ID | 643135 |
| Internal NHTSA # | 10202000 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | BEETLE |
| Model Year | 2005 |
| File date | 04/09/07 |
| Component | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS |
| Product type code | VEHICLE |
| Description of the problem | For several days vw shrewsbury motors failed to call me on the status of my car due to the rear driver side window not being able to go up nor a loaner car provided. The worse customer service i received!!!! But my car was not fixed at all but to receive the car back with a window that still does not go up but to have tubes sticking out to prevent me from putting the window. But to top this all off they can not give me a date of when the part will come in because it is on national back order which to my is not acceptable at all!!!! I have one month of good weather and i can not put the top down nor the windows and i purchased the car a few months ago and i do not have a date of when it will be fixed. I will never buy a vw again!!!! |
| Vehicle Mileage at Failure | 16000 |
| Number of Occurences | 2 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOMS RIVER, NJ |
| VIN pattern | 3VWCM31Y25MXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 08/05/07 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SHREWSBURY MOTORS |
| Dealer's telephone number | 7327418500 |
| Dealer's city | SHREWSBURY |
| Dealer's state code | NJ |
| Dealer's ZIP code | 07702 |