| Issue ID | 843732 |
| Internal NHTSA # | 10381603 |
| Manufacurer | VOLKSWAGEN OF AMERICA, INC |
| Brand | VOLKSWAGEN |
| Model | BEETLE |
| Model Year | 2004 |
| File date | 12/12/10 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | I do not know who to turn to now. I have been experiencing problems with my 2004 volkswagen new beetle. I purchased the car march, 2010 and a few weeks ago it started acting up. The gears have been shifting very violently, so much so that it feels like someone rear ended me every time. Mind you, this only happens after i have driven the car for more than 15 miles, so i figure that it's once the car has completely cooled. I received a letter from volkswagen in november, 2010 for an extended warranty on the transmission valve body because they have noticed that a lot of people have been having problems with this. I have been trying to get this fixed and now they tell me that i was only covered until september, 2010. The letter says it will cover to 7 years or 100,000 miles, whichever comes first from the vehicle's original in-service date. This makes no sense to me because technically i'm still on the 7th year and i'm currently at 54k miles. I have been doing a lot of research on this problem and have found that there a lot of beetle owners experiencing the same misfortune and volkswagen is doing nothing of the matter because they know it will cost them millions. This is very upsetting, seeing that i've only had the car less than a year and it's had 2 previous owners. I tried calling voa and the "manager" tells me that they're looking into the matter because they have gotten a high volume call this whole week regarding this. I call 2 days later and they tell me that i am out of luck. It really does seem that this is a designer flaw, and vw is failing to step up to the plate. |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHICAGO, IL |
| VIN pattern | 3VWCD21Y54MXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |