| Issue ID | 1607855 |
| Internal NHTSA # | 11266793 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2019 |
| File date | 01/07/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | You hear wosshing sound when you start slow acceleration from almost stop, not completely stop, like 5mph. It happens every single time. The issue is that vehicle does not shift to 2nd gear, stays in 3rd when it's around 5mph. This load is causing torque converter and pump to work harder to get vehicle rolling. I believe it is a transmission issue since it only happens in 3rd gear around 1500 to 2000 rpms. For me, i hear it the most when i am accelerating after coming to a "stop". Once i hear the noise, i flip the car into manual mode and it is always in 3rd gear. Although you feel like you are almost stopped, the car is still in 3rd gear. Do the same "stop" while in manual mode and downshift to 2nd, and there isn't a noise. Mechanic at dealership tried other new atlas' on the lot and found same issues. There are a lot of people out there having same problem. Honestly, my noise seems to be getting worse and louder each day. |
| Vehicle Mileage at Failure | 2100 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HAWTHORN WOODS, IL |
| VIN pattern | 1V2RR2CA7KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |