| Issue ID | 1555481 |
| Internal NHTSA # | 11195840 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2019 |
| File date | 28/03/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Bought my atlas on 3/24/19, a few days after i got the low coolant warning light while driving. Took it in to the dealer and they topped it off and said, "oh they come to the dealer sometimes a little low." not sure why they don't check when prepping the car for delivery. On 4/3, light came on again while driving. Took it back to the dealer 4/4, no visible leak underneath or by the tank. A possible leak was found behind the engine near the firewall, i can see some pink pooling on something silver (engine or trans whatever it is). They determined that the coolant hose has failed and claim to have never seen that issue before. They ordered the wrong parts and couldn't fit. They are ordering more parts and it could be a few weeks before i get it back. I have also engaged vw of america. This should not happen on a new car yet alone the dealer take so long to fix it. The car has only 400 miles on it. Please investigate. Thanks. |
| Vehicle Mileage at Failure | 150 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RENTON, WA |
| VIN pattern | 1V2RR2CA3KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |