| Issue ID | 1709421 |
| Internal NHTSA # | 11378327 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2019 |
| File date | 23/11/20 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 volkswagen atlas. The contact stated that while driving down a driveway unto a street, the automatic post collision braking system activated independently and the vehicle stalled with several unknown warning lights illuminated. The vehicle was restarted and drove as designed. The contact stated that it was difficult to restart the vehicle. The vehicle was taken to norm reeves volkswagen superstore (20 auto center dr, irvine, ca 92618) and the contact was informed that this was a known issue. The vehicle was not repaired. The contact stated that there was no mechanical fix for the failure. The manufacturer was made aware of the failure and informed the contact that in order for the fix issue, the emergency braking system needed to be deactivated. A case number was provided. The contact stated that the failure recurred three times. The failure mileage was approximately 12,000.*dt*jb |
| Vehicle Mileage at Failure | 12000 |
| Number of Occurences | 4 |
| Source of the issue | HOTLINE VOQ |
| City and State | LAGUNA WOODS, CA |
| VIN pattern | 1V2NR2CA7KCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |