Issue ID | 1541367 |
Internal NHTSA # | 11182561 |
Manufacurer | Volkswagen Group of America, Inc. |
Brand | VOLKSWAGEN |
Model | ATLAS |
Model Year | 2018 |
File date | 12/07/18 |
Component | VEHICLE SPEED CONTROL |
Product type code | VEHICLE |
Description of the problem | The forward collision avoidance and object detection were not working when i picked up the new lease vehicle from the dealer on june 19, 2018. Upon starting the vehicle a message appears on the console that the front assist is "not available". Automatic braking, collision avoidance is affected. Acc (assisted cruise control) is also not operational without the front assist functioning. The dealer has made several attempts to fix the problem. There have been five separate attempts by vw service to fix this problem. Each time they corrected the problem it stops working within 1-5 days. I have taken the suv in for repair for this problem on 7/12/18, 7/24/18, 10/8/18, 2/12/19, 2/26/19. |
Vehicle Mileage at Failure | 85 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | BROOKLYN, NY |
VIN pattern | 1V2MR2CA0JCXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 28/04/25 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
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Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |