| Issue ID | 1653100 |
| Internal NHTSA # | 11317396 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2018 |
| File date | 07/05/18 |
| Component | EQUIPMENT:AIR CONDITIONER |
| Product type code | VEHICLE |
| Description of the problem | 2018 volkswagen atlas. Consumer writes in regards to vehicle being unresponsive. *ld consumer states that vehicle has had several issues since purchasing it. On 05/07/18 , while driving 55 mph, vehicle became unresponsive. Vehicle was towed to dealership. Vehicle was repaired. On 02/21/19 the vehicle's remote start stopped working and the coolant light came on. Vehicle was taken to dealer and the cylinder head and catalyst were replaced. On 05/30/19 the a/c unit would not blow out cold air and vibrated when turned on. The a/c blower motor was replaced. On 07/02/19 a light came on the dash and a rattling sound came from vents. Debris was found in the vents and traces of metal were found in oil. The oil was changed and parts were replaced. On 12/2719 the coolant light came on. Metal shavings were found in the oil. Vehicle received a new engine. On 02/17/20 a noise is heard when driving vehicle. Manufacturer has been notified of failures. Manufacturer offered to pay remaining balance on vehicle, so that consumer could trade-in vehicle. Consumer declined offer. *dl |
| Vehicle Mileage at Failure | |
| Number of Occurences | 6 |
| Source of the issue | CONSUMER LETTER |
| City and State | INDIANAPOLIS, IN |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |