| Issue ID | 1564072 |
| Internal NHTSA # | 11207420 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2018 |
| File date | 13/05/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was driving on a busy highway and came to a stop in traffic. The auto start-stop activated, and the engine turned off while i was stopped. Traffic started moving again so i took my foot off the brake, which is typically when the engine restarts, but the engine was completely silent and the car was dead. I tried restarting it to no avail. I had this same issue two months ago, and volkswagen replaced the battery. After the car died, i got an error message saying the battery was low and i should drive to recharge it, however at that point the battery was too dead to drive. I really wish this error message would have shown up before the car died. Why did the auto start-stop activate if the battery didn't have enough juice to activate the engine?? Two different batteries, same issue. |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STERRETT, AL |
| VIN pattern | 1V2ER2CA7JCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |