| Issue ID | 1542996 |
| Internal NHTSA # | 11183868 |
| Manufacurer | Volkswagen Group of America, Inc. |
| Brand | VOLKSWAGEN |
| Model | ATLAS |
| Model Year | 2018 |
| File date | 25/02/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I pulled up to a red light at a busy intersection and the auto start/stop activated stopping the engine. When the light turned green, the engine would not restart and a warning popped up stating the battery was almost dead and i should drive to charge the battery. It was a little too late for that! I did not receive any type of warning prior to the battery dying, and why on earth would the start/stop allow the engine to stop if the battery didn't have enough juice to restart the vehicle?? I received a lot of angry honking from people stuck behind me in the intersection, but thankfully a cop nearby saw what was going on and stopped all traffic to assist with pushing my vehicle off the road. My car is barely a year old, this should not have happened. I was three miles from a huge international airport and on my way to catch a flight, but instead i had to wait on roadside assistance to come help my stranded vehicle. |
| Vehicle Mileage at Failure | 21000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | STERRETT, AL |
| VIN pattern | 1V2ER2CA7JCXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |