| Issue ID | 712445 |
| Internal NHTSA # | 10258623 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | YARIS |
| Model Year | 2007 |
| File date | 03/02/08 |
| Component | SEAT BELTS |
| Product type code | VEHICLE |
| Description of the problem | I have a 2007 yaris with a faulty center pillar sound insulator due to the safety recall notice. My local dealership(classic toyota of round rock, texas) refuses to service my toyota vehicles, stemming back from an incident in which i was overcharged $750 on a 2008 scion xb last year. They have told me to 'take my car elsewhere for repairs".. But this is not a "repair" due to wear and tear.. It's a safety recall. I have been in contact with the customer relations manager, and she is unwilling to process my safety recall work. I feel as if i'm being cheated out of the guaranteed warranty i purchased with my new vehicle, and they are intentionally risking my safety by not fixing a dangerous recall (seat belt tensioner). Coincidentally, the seatbelt already failed to work properly when my car was struck by a small truck directly in the driver's door... If the seatbelt was correctly working i would likely have suffered less damage to my shoulders and neck. My next step will be to report this to the local police and file a complaint with the better business bureau. Though, i hope y'all will assist on fixing my recall. Thank you. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROUND ROCK, TX |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| DoT tire identifier | |
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| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's ZIP code |