Issue ID | 1326671 |
Internal NHTSA # | 10916355 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | VENZA |
Model Year | 2014 |
File date | 03/09/16 |
Component | VISIBILITY:SUN ROOF ASSEMBLY |
Product type code | VEHICLE |
Description of the problem | I'm from vancouver, bc, canada. I was driving back, from vancouver airport outlet stores, on highway 99, with around 90 km/h and when i approached the intersection with over-passing cambie road, i heard like an glass explosion on the car roof, and by reflex i duck and cover but i did not stop the car in the middle of the incoming traffic. I managed to slow down and move to the side of the highway then stop the car completely. When got out an look i saw my mobile sunroof broken in large pieces, like someone cut it i square like forms. I was very lucky that my sunroof overhead protection was closed, at the time of the incident, otherwise all those broken sunroof pieces had fallen in my head ... And at 90 km/h ... My reaction would had been different, probably leading to a serious accident. Since it was long weekend, the company which sold me the car, and represent toyota (destination toyota burnaby) was closed, so i called the insurance company and file a claim ([xxx]). I finally managed to get it into the repair shop (same company which sold me the car) and after they change the sunroof, they told me the electrical part which closes the mechanism is not working properly, and they need to change that too. It's almost 1 month and a half and they still working on the car, a 2 years old car!!! Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
Vehicle Mileage at Failure | 5593 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | NEW WESTMINSTER, WA |
VIN pattern | 4T3BK3BB2EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 19/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | AWD |
Transmission type | |
Vehicle speed | 56 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |