Issue ID | 1210784 |
Internal NHTSA # | 10749186 |
Manufacurer | Toyota Motor Corporation |
Brand | TOYOTA |
Model | VENZA |
Model Year | 2014 |
File date | 08/10/14 |
Component | STRUCTURE:BODY |
Product type code | VEHICLE |
Description of the problem | On 10/08/14 upon making a long turn off of the interstate onto a service road at less than 45 mph, the panoramic roof shattered. The vehicle was taken to the local toyota dealership immediately to be replaced under warranty. We were first told defective glass. After 6 months, there is a popping sound from the roof when making turns or going over things like railroad tracks and the roof has begun to leak. Took the vehicle in for the leak repair on 8/7/15. As of 8/17/15 the roof is leaking again and the popping sound is getting worse and sounds like another breakage is near. Were told that this was an issue that toyota couldn't fix due to a lack of structural supports in the roof which allows for excessive chassis flex and advised to live with it if possible. This is a major safety concern that toyota needs to address. Other venzas have also had the same issue. |
Vehicle Mileage at Failure | 9000 |
Number of Occurences | |
Source of the issue | NHTSA WEB SITE |
City and State | HUNTSVILLE, AL |
VIN pattern | 4T3ZK3BB0EUXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | N |
Was part original equipment? | |
No. of injured persons | 0 |
No. of fatalities | 0 |
Date of purchase | 20/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | 45 |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |