| Issue ID | 1194846 |
| Internal NHTSA # | 10730644 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | VENZA |
| Model Year | 2013 |
| File date | 08/08/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I was on the freeway all of sudden traffic stooped , i hit the brakes no abs the traction lite came on car went to neutral . I had an impact at 20. 1 mph according to toyotas black box. The front end was damaged in the tune of $8300. 00 tore the front bumper off severe frame damage all in the area of the air bag sensor that was tore off. Come to find out after the accident their was an air bag recall we were never notified. The vehicle was fixed by a body shop recommended by the dealership that never checked out the system, i took it in for the recall they did not perform as per their supplemental documents from your web site. Now i have nerve damage and tendentious as i braced myself and bent the steering wheel. I have asked and asked for help from toyota they told me the impact was not severe enough . My understanding is the air bags deploy at a 10 to 15 mph impact i hit at 20 plus . Their is a major flaw on the traction system the lite comes on when you apply the brake , i was told that my foot was to big and i push the brake to hard and i should not of bought the car. Edmund's web site has hundreds of complaints of cars acting the same way and some people have their cars stall in intersections . Bottom line with this issue someone is or has going to be killed unless their is a recall or investigation. I can be reached at 561-714-0519 thank you ma 10/14 .. Updated 12/04/15 *bf ...... Updated 12/17/15 *bf.. Updated 03/17/16 *bf updated 11/01/2017*cn |
| Vehicle Mileage at Failure | 320000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS VEGAS , NV |
| VIN pattern | 4T3BK3BB5DUXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | FINLAY TOYOTA |
| Dealer's telephone number | |
| Dealer's city | CARSON CITY |
| Dealer's state code | NV |
| Dealer's ZIP code | 89704 |