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2012 Toyota VENZA Fuel Propulsion System Problems, Complaints and Defects

Issue ID	1471282
Internal NHTSA #	11099139
Manufacurer	Toyota Motor Corporation
Brand	TOYOTA
Model	VENZA
Model Year	2012
File date	23/05/18
Component	FUEL/PROPULSION SYSTEM
Product type code	VEHICLE
Description of the problem	Mfr case #'s 1805171831 & 181490595. Car in your shop 5/23/2018 thru 5/30/2018. If you accelerate quickly taking the engine past 3000 rpm's you start to get a strong rotten egg type smell in the car. We dropped the car off the complaint wasn't written right forcing them to call us to explain. Which i did and gave examples to drive it so it could be duplicated. A few hours later joe calls with they could only get brake smell from the car because it has aftermarket brakes on it. Like i did something wrong when i spent $900 instead of $2000. 00 for toyota. Then i was asked what kind of fuel do i use. Now we use fuel from wawa, sunoco, costco, bj's in the last 5 years. The only thing i was told they did was a health report from a code scanner to find out it has no codes in the computer. I have found in google searchs 309,000 hits with the words "toyota rotten egg smell" so i went to pick up the car and asked the service manger on duty if i could quickly duplicate the original complaint as they were unable to. Ran the engine at 4000rpms for around 2 to 3 mins. The car began to smell. The service manager on duty truly seemed to want to help to fix this said she would advise the toyota field service representative when he came in on the 30th of may. I received a call & was told that the field rep couldnt duplicate the problem and the car is operated excessively and they refuse to do anything to the car. A car with 268hp and a tachometer with an over 6000rpm which the car has never seen and has never been past 80mph in its life of service. I have a problem believing they drove the car other than cruised around. They blamed the fuel i used and my driving. A car designed to run on 87 octane in their manual above horsepower and engine rpm limits. I had to duplicate the complaint quickly for them which they charged me for a diagnostic. Now a refusal by the mfr. Ridiculous
Vehicle Mileage at Failure	47000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHILADELPHIA, PA
VIN pattern	4T3BK3BB6CUXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WA1ZZZFY0P2088121 5TDJZRFHXKS628949 CAT00962EMT210187 3HAEVTAR2LL441914 VF1JMRG0634246657 VAFL2A648190178AB 1GCGG25R811100419 JTHBF30G836002536 1FMYU93107KA99087 VF1FL000565899370 MAJBXXMRKBFE29661 9BD195A64L0877194

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2012 Toyota VENZA Fuel Propulsion System Problems, Complaints and Defects, Recalls and Failures

2012 Toyota VENZA Fuel Propulsion System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?