2011 Toyota VENZA Structure Body Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Toyota VENZA 2011 structure body. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Toyota VENZA 2011 structure body and complaints other owners have filed.
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2011 Toyota VENZA Structure Body Problems, Complaints and Defects

 Issue ID1319727
 Internal NHTSA #10908230
 ManufacurerToyota Motor Corporation
 BrandTOYOTA
 ModelVENZA
 Model Year2011
 File date16/03/16
 ComponentSTRUCTURE:BODY
Product type codeVEHICLE
 Description of the problemOn april 11, 2016, a complain was submitted under taraka: complaint num: 10854818 for a toyota venza 2011. While car in motion at around 55mph, on a highway, normal road conditions and excellent car maintenance a loud explosion burst occurred in the car. With no visibility at all, i managed to control the car and stopped it. Then, i noticed that the hood suddenly had pop-up without any type of alert of flashlight on the instrument panel. There was no hood vibration that would suggest it was opened. I did a panic stop and tried to control the car avoiding a collision; the airbag was not deployed at a potential collision. The burst completely destroyed the front glass; bumpers were moved out of place and damage the roof of car. My mechanic scanned the black box and no code was present. I took the car to the toyota dealer and after 5 days they notified to remove the car from their premises because they did not have technicians available for the next month to check it. I removed the car and waited 30 additional days for their inspection with no positive results. After more than a month, i took the car to a collision center where it was repaired and the diagnosis was that the hood lock system, in specific the latch and springs were rusty and the latch had stuck problems_ unable to close completely the hood. The car gets its maintenance almost every 5 months_ only at the toyota dealer. I examined the car maintenance invoices from the toyota dealer as well as the car manual and there is no evidence or advice that the hood lock system and latches were lubricated or a note advising periodic lubrication. There could be another possibility that the hood lock system may have some type of other defect, which is not visible to the naked eye. This problem represents a critical unsafe risk. The sudden/panic stop i did caused me personal injuries.
 Vehicle Mileage at Failure31000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAN JUAN, PR
VIN pattern 4T3ZA3BB1BUXXXXXX
 Was vehicle invloved in a crash?Y
 Was vehicle involved in a fire?N
 Was incedent reported to police?Y
 Was medical attention required?Y
 Was part original equipment?
No. of injured persons1
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed55
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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