| Issue ID | 1010803 |
| Internal NHTSA # | 10543494 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | VENZA |
| Model Year | 2011 |
| File date | 06/09/13 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My 2011 toyota venza with only 10,000 mileage had a electronic power steering failure as i exited i695 towards towson, maryland. As i turned onto the exit i lost my ability to turn my steering wheel. Had this happened about 10 minutes earlier on the sharp curve from i95 to i695, i may have crashed. Fortunately i drove straight to safety to a parking lot. The toyota dealership advised me the power steering ecu failed and needed to be replaced. The part was ordered and i will pick up my vehicle tonight, 9/13/13. Since my venza was still under manufacturer warranty until september 2014, i was advised the car maker would cover cost. Hey also performed my 10,000 service. I was shocked this dangerous steering computer failure happened because i have maintained regular maintenance as dealership required, it is safely stored in my garage all work week days and i only drive it on the weekends, basically. I bought this vehicle brand new so i am the original owner too. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SILVER SPRING, MD |
| VIN pattern | 4T3BK3BB5BUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |