| Issue ID | 854153 |
| Internal NHTSA # | 10396696 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | VENZA |
| Model Year | 2010 |
| File date | 04/04/11 |
| Component | SERVICE BRAKES, HYDRAULIC |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 toyota venza. The contact was driving 25 mph when the brakes failed. The brake pedal was depressed all the way to the floorboard with the illumination of the brake warning lamp. The vehicle was taken to the dealer who diagnosed that there was a problem with the pedal and the sensor communicating. The manufacturer was contacted who stated that they would contact the dealer and send an engineer to inspect the vehicle. The vehicle was not repaired. The failure and current mileage was 15,000. The consumer stated when she applied the brake pedal, the vehicle continued to move. The only way to bring the vehicle to a stop was to pump the brakes. The consumer stated the abs light and traction control lights illuminated. A message that read check cvs illuminated followed by another message that read braking system failure. The dealer stated the cause of the failure was due to a faulty pedal and sensor. The part finally arrived at the dealer two weeks later. However, the problem resurfaced again while the consumer was driving. Updated 10/26/11 |
| Vehicle Mileage at Failure | 15000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHICAGO, IL |
| VIN pattern | 4T3BK3BB0AUXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/05/10 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | TOYOTA OF WESTERN |
| Dealer's telephone number | 773-884-7200 |
| Dealer's city | CHICAGO |
| Dealer's state code | IL |
| Dealer's ZIP code | 60636 |