| Issue ID | 789128 |
| Internal NHTSA # | 10329517 |
| Manufacurer | TOYOTA MOTOR CORPORATION |
| Brand | TOYOTA |
| Model | VENZA |
| Model Year | 2009 |
| File date | 10/03/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6) transmission problems - rapid downshifting & says in drive when it's in sport mode. The first time it happened i was driving down the highway alone and i was going around 60mph in the 3rd lane when the venza said "d" on the display but then it felt like it shifted into 2nd gear because it went from 60mph to around 20mph with no warning and i had to get it into the emergency lane in the center so i wouldn't get hit after that i took it to right over to greenwich toyota and they looked at it but found no trouble codes and about a week later i was with my wife [xxx] and i was going down e putnam ave and it happened with her in the car and this time it went from around 40mph in "d" to around 10mph and it scared her and she just asked to be taken home so the next day i took it to toyota and left it for about a week and still no trouble codes were found and it's happened a few more times since then with still no trouble codes now i only use it in sport mode where i manually shift it. Well just recently it has had problems in this also where it won't allow me to shift up or down and while it's in "s" it sometimes says it's in "d" and i'm tired of it because these 2 recent times once i showed jay a service advisor and also thomas stein the owner that it showed "d" while it was in sport mode and they've plugged it in and no trouble codes well they saw it with their own eyes, what else can i do. I have taken my 2009 toyota venza to greenwich toyota in greenwich, ct to get it fixed 4 times now and they say they can't fix it because it's not showing any trouble codes. I'm tired and don't know where else to turn. [xxx] |
| Vehicle Mileage at Failure | 5600 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | RIVERSIDE, CT |
| VIN pattern | 4T3BK11A39UXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |