Issue ID | 783161 |
Internal NHTSA # | 10324832 |
Manufacurer | TOYOTA MOTOR CORPORATION |
Brand | TOYOTA |
Model | VENZA |
Model Year | 2009 |
File date | 20/02/10 |
Component | EQUIPMENT ADAPTIVE |
Product type code | VEHICLE |
Description of the problem | My 2009 toyota venza has the defective floormat problem which was identified by toyota months ago and a recall announced. It has been many months since the announcement and my dealer has not received any parts or fix for this safety problem. When i contacted toyota corporation, their customer service representative informed me that as yet there is no fix available and therefore no recall notices have been sent out and therefore no parts are available. In the meantime i have removed the floormat as suggested by toyota, but my light carpeting is gradually been ruined and the floormats which i purchased at considerable cost are useless. I feel that the delay in developing and delivering a solution is unreasonable and that the manufacturer should compensate all toyota owners for this unresponsiveness and prolonging of an unsafe situation. |
Vehicle Mileage at Failure | 7000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | WESTON, CT |
VIN pattern | XXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 11/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |