| Issue ID | 1513879 |
| Internal NHTSA # | 11151590 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2018 |
| File date | 14/11/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Toyota informed me through mail to my address that my new 2018 toyota tundra "fail to conform to federal motor vehicle safety standards (fmvss) no. 208," "occupant crash protection," and 214, "side impact protection." when i called the customer service number provided 1-888-270-9371 to ask if they would be willing to cover the cost of taking the vehicle to an alternate repair facility located on my island, they refused, not only did they refuse but they claimed that only a toyota authorized dealer could perform the repair. When i asked how i was suppose to deal with the safety recall without an option to bring my vehicle to an authorized dealer, i was told that i would just have to figure that out on my own, when i asked for the response in writing they also claimed that toyota would not provided that. |
| Vehicle Mileage at Failure | 3200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KETCHIKAN, AK |
| VIN pattern | 5TFAY5F15JXXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |