| Issue ID | 1463504 |
| Internal NHTSA # | 11090487 |
| Manufacurer | Toyota Motor Corporation |
| Brand | TOYOTA |
| Model | TUNDRA |
| Model Year | 2017 |
| File date | 18/04/18 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I bought this 2017 tundra dlb cab brand new and have had to shop several times about transmission down shifting and then up- shifting on slight inclines, not engaging when put in drive then slamming into gear . 1rst time they checked fluid and said all ok ,2nd time checked fluid again and was told transmission needs to be warmed up before driving , 3rd time they said they did a factory reset on transmission saying somehow out of sync / check fluid = this made it do it at different speed . Now if stopped on a slight incline while truck still in drive it rolls backwards while in gear until it catches and this causes engine stall !!! I called and asked toyota to start tech support , after receiving a call back i was told tech's wanted to know about incline and they wanted truck overnight . So , not only did i take pictures of the incline i also filmed truck rolling backwards in drive and stalling , i took back for 4th time showed and uploaded pictures and video to shop foreman's computer ( he and another mechanic looked shocked ) they kept overnight and next day . Then i was told they couldn't duplicate , they compared to same truck ( salesman told me they didnt have one ) and that truck did same thing ( trying to say it was ok because it did it too) and then being told at present time they cannot fix and or install new parts / transmission !!!!!! This problem is going to seriously hurt , injure or kill someone !! As i told them i have had three other toyota's , a chevy , ford and grand marquis and they don't do this . Toyota has a problem they seem to want to ignore !! Please help |
| Vehicle Mileage at Failure | 4373 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | VALPARAISO, FL |
| VIN pattern | 5TFRM5F12HXXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |